This privacy statement was last updated on 3 september 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://rebelsheroes.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Contact - Through phone, mail, email and/or webforms
1.1 Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Payments
1.2 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP Address
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.3 Registering an account
1.3 Registering an account
For this purpose we use the following data:
- An email address
- Account name or alias
- A first and last name
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data upon termination of the service for the following number of months: Wij bewaren uw persoonsgegevens niet langer dan noodzakelijk is voor de doeleinden waarvoor ze zijn verzameld, tenzij een langere bewaartermijn vereist is of toegestaan is door de wet. In het bijzonder: Gegevens met betrekking tot transacties worden bewaard voor een periode van zeven jaar, in overeenstemming met de belastingwetgeving. Gegevens die noodzakelijk zijn voor de uitvoering van een overeenkomst met u, worden bewaard totdat de diensten zijn beëindigd of voltooid. Gegevens die wij verwerken op basis van uw toestemming, worden bewaard totdat u uw toestemming intrekt. Na afloop van de toepasselijke bewaartermijnen worden uw gegevens verwijderd of geanonimiseerd, tenzij wij wettelijk verplicht zijn bepaalde gegevens langer te bewaren.
1.4 Newsletters
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
- IP Address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 To support services or products that a customer wants to buy or has purchased
1.5 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- A signature
- IP Address
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
Retention period
We retain this data until the service is terminated.
1.6 To be able to comply with legal obligations
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- A signature
- IP Address
- Financial information such as bank account number or credit card number
- Commercial information, including records of personal property, products or services purchased, obtained, or considered
The basis on which we may process these data is:
For compliance with a legal or regulatory obligation.
Retention period
We determine the retention period according to fixed objective criteria: Bewaartermijnen Wij bewaren uw persoonsgegevens niet langer dan noodzakelijk is voor de doeleinden waarvoor ze zijn verzameld, tenzij een langere bewaartermijn vereist is of toegestaan is door de wet. Voor gegevens die we verzamelen om te voldoen aan wettelijke verplichtingen, hanteren we de volgende vaste objectieve criteria: Gegevens met betrekking tot belasting- en boekhoudkundige verplichtingen worden bewaard voor een periode van 7 jaar, zoals vereist door de belastingwetgeving. Contractuele documenten en gegevens worden bewaard zolang als nodig is om te voldoen aan de contractuele verplichtingen en wettelijke garanties. Andere wettelijke bewaartermijnen worden nageleefd in overeenstemming met de toepasselijke wet- en regelgeving. Na afloop van de toepasselijke bewaartermijnen worden uw gegevens verwijderd of geanonimiseerd, tenzij wij wettelijk verplicht zijn bepaalde gegevens langer te bewaren.
1.7 Compiling and analyzing statistics for website improvement.
1.7 Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
- IP Address
- Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
- Geolocation data
- Account name or alias
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We determine the retention period according to fixed objective criteria: Welke gegevens verzamelen we voor het verbeteren van de site? Voor het verzamelen en analyseren van statistieken om onze website te verbeteren, maken we gebruik van Google Analytics. Hierbij verzamelen we de volgende gegevens: IP-adres: Dit helpt ons bij het identificeren van unieke bezoekers en het bepalen van hun geografische locatie. Informatie over internetactiviteit: Inclusief browsegeschiedenis, zoekgeschiedenis en informatie over de interactie van een consument met onze website, applicatie of advertenties. Dit stelt ons in staat om het gebruik van de site te analyseren en te verbeteren. Geo-locatie data: Om te begrijpen waar onze bezoekers vandaan komen en om regionale verschillen in gebruikspatronen te analyseren. Accountnaam of alias: Dit helpt ons om ingelogde gebruikers te volgen en verbeteringen aan te brengen gebaseerd op hun gebruikerservaring. Daarnaast verzamelt Google Analytics automatisch bepaalde informatie, waaronder: Gegevens over het apparaat en de browser die u gebruikt Het IP-adres, dat wordt geanonimiseerd voordat het wordt opgeslagen De bezochte pagina's en de duur van uw bezoek De verwijzende website van waaruit u onze site heeft bereikt Hoe gebruiken we deze gegevens? De verzamelde gegevens helpen ons om: De prestaties van onze website te analyseren Gebruikersgedrag en -voorkeuren te begrijpen Verbeteringen aan te brengen aan onze website en diensten Geografische spreiding van onze bezoekers te analyseren Problemen te identificeren en op te lossen Google Analytics Wij gebruiken Google Analytics om inzicht te krijgen in hoe bezoekers onze website gebruiken. Google Analytics maakt gebruik van cookies om deze informatie te verzamelen. De verzamelde informatie wordt door Google opgeslagen op servers in de Verenigde Staten. Google gebruikt deze informatie om bij te houden hoe onze website wordt gebruikt, rapporten over de website-activiteit op te stellen en andere diensten aan te bieden met betrekking tot website-activiteit en internetgebruik. Wij hebben een verwerkersovereenkomst met Google gesloten en maken gebruik van de optie om IP-adressen te anonimiseren, zodat uw volledige IP-adres niet door Google wordt verwerkt. Google kan de verzamelde informatie alleen aan derden verschaffen indien zij hiertoe wettelijk wordt verplicht, of voor zover derden de informatie namens Google verwerken. Meer informatie over het privacybeleid van Google Analytics vindt u hier: Google Privacy Policy.
2. Sharing with other parties
We only share or disclose this data to processors for the following purposes:
Processors
Name: Verenigde Producties vzw
Country: België
Purpose: verwerking facturatie
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data Processing Agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
10. Contact details
Wendy Van de Velde
Dillenbossen 10 - 2400 Mol
Belgium
Website: https://rebelsheroes.com
Email: support@rebelsheroes.com
Phone number: +32 (0)497 22 24 02
11. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
